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- How do I get a copy of my 'print ready' file during the consultation?

If you want a copy of your ‘print ready’ file, please bring a portable drive with you

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- Is there a minimal service charge?

Yes. We have a minimum service charge of R350. We suggest that if you have a small print job (A4 or smaller) to consider doing an edition of 3 or 5 prints.

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- What happens after the 15 mins is up, yet there is still some file management required?

Time spent on file management, including emailing or transferring files, is billable.

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- How does the price structure work?

Our prices are based on 'sheet size', not 'image size', for more info go to this link -  https://www.printartct.co.za/sheet-size

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- I have a large body of work that I'd like printed, how would this process work?

Each client is dealt with on a case to case basis. Print Art is a collaborative space where the artist can talk directly to the person executing the prints and ask for advice and opinion. Mail us to enquire more.

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- What if I require an artwork to be printed urgently?

Our business model is not based on speed and volume, but rather quality and care. However depending on our schedule we are able to fit in 'Rush Jobs'. Rush jobs will attract an extra charge

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- Does the printing price include packaging?

No. Print prices do not include packaging. We offer a range of packaging options from Core tubes, archival sleeves to Eco Dimple Paper wrap. Please note that packaging is charged separately to printing price. 

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- I have an image on my phone and would like it to be printed? Can I just email it through?

Not all media is always available in all sizes. Especially if it has been shot on an iPhone or Android. Attaching files to email also reduces the quality. We prefer you bring the artwork on an external drive/usb or we use WeTransfer to send and receive files. 

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